Project Pay It Forward
Well, I am excited to write this post. My hope is that this will inspire you to do what you can to make a difference in the life of another. It can be so easy…
Articles
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Episode 20: Jason Smith – Finding Your Organizational Rhythm
Jason Smith was inducted into the Canadian Mortgage Hall of Fame in 2014 by the Canadian Association of Accredited Mortgage Professionals. Jason has a long history in the mortgage business and is a pioneer in…
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Episode 19: Heather Cole: Diabetes, Ultra Marathons and Ironman Oh My!
This episode is a little bit different than the usual business interviews I do. This week I have the privilege of interviewing an inspiring young woman who I recently met through my triathlon club. Heather…
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Episode 18: Cold calling is dead, Long live the cold call
As we head into the new year and start thinking about the things that we want to accomplish in 2015, I thought I’d share an experience that presented it self to me all wrapped up…
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Episode 17: Mark Kerzner: Relationships, Outputs and Getting it Done
This week I have the pleasure of having a conversation with Mark Kerzner, the President and COO of TMG The Mortgage Group. This was a really great interview for me as I have just recently…
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Episode 16: Brendan Calder; Mentor, Leader, Manager extraordinaire
Brendan Calder is a man who many cite as a mentor. He has probably helped produce more leaders in the mortgage industry then anyone. It is my pleasure to spend an hour talking leadership and…
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Episode 15: Conversation with Andy Charles, CEO Canada Guaranty Mortgage Insurance
Andy is the President and CEO of Canada Guaranty Mortgage Insurance. He has a vast array of experience in the mortgage business. He helped introduce the concept of variable compensation mortgage origination to the big…
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Why I felt CAAMP’s Mortgage Forum 2014 was one of the best ever
CAAMP’s annual Mortgage Forum truly is the country’s premiere event for mortgage professionals, always bringing new ideas, information and networking opportunities aplenty. This year was no exception. I sometimes feel that we are quick with…
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Episode 14: Conversation with Yousry Bissada: 25 Years of Leadership
Yousry is currently the President and CEO of Kanetix, the leading provider of online insurance marketplace. He has served on numerous boards and been Chairman of several. After holding senior executive roles with two of…
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Episode 13: Setting Customer Expectations
Conventional marketing wisdom would suggest that you want to meet or exceed customer expectations if you want to have happy customers. This is fairly common sense. The problem that we sometimes run into is that…
